Jorvik Removals Guarantee

The Jorvik Removals Guarantee, Our Promises to you.
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The Jorvik Removals Guarantee

Our Promises to you:

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We promise to get off on the right foot

Whether you contact us online, by phone, or in person, your first impressions of Jorvik Removals will be friendly, professional, and personal.

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We promise to listen

Whether you contact us online, by phone, or in person, your first impressions of Jorvik Removals will be friendly, professional, and personal.

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We promise flexibility

If you want to move on a Sunday, you can. If you want to pack some of your belongings yourself, you can. Flexible solutions are helpful solutions.

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We promise to keep it real

We promise real-world answers to your questions. And real value for money. With us, you know exactly what you’re getting with no hidden costs.

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We promise high standards

We are members of the  Federation of Small Businesses; The Federation of European Movers Associations; a Which? Trusted Trader and certified by The Trading Standards Institute.

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We promise a safe pair of hands

Our packers are vetted, trained, and highly experienced. They can handle everything from giant TVs to delicate porcelain. Naturally, we are fully insured.

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We promise to go the extra mile

And not just across Europe! Need to dispose of unwanted goods, reassemble furniture, or reconnect appliances, we promise a can-do attitude from start to finish.

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We promise to deal with problems fast

As soon as a problem arises, we move. We tell you what the problem is and the practical steps needed to rectify the situation.

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We promise to listen and learn

Every move is different, so we have processes in place to keep learning and never waste the opportunity to move smarter, faster, and safer.

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We promise to keep our promises

As a family run company, our sense of pride and passion in our work ensures we keep our promises to our customers whose families we are moving too.

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We promise not to move the goalposts

No hidden fees. No unexplained costs. No surprises. Just a fixed price for a seamless service we promise will leave you moved.

What Our Customers Are Saying

Jorvik asks all its customers on how well it has undertaken their move. Here are just a few of the most recent customer reviews.

  • Craig Grant

    Very professional can recommend highly. Jorvik did a brilliant job handling delicate items and dismantling large furniture through tight access. Seemed like everything was packed in no time at all. Great, fast service, best Removals in York area thanks Jorvik

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  • Jack Batty

    This company moved me yesterday and I’ve got to say they are the best removal company I’ve ever used and I’ve moved over 10 times. Very careful and very polite. I would recommend them to anyone.

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  • Matt Lovett

    A flawless move - 2 helpful people who took a lot of care with our stuff. They worked hard all day! Great value for money.

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  • Sandra H

    reasonable price excellent service

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  • Rich

    Arrived on time.2 guys friendly and efficient.Worked quickly and carefully Provided plenty of boxes for us to use

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  • Jeanette M

    Dear Melissa. I cannot praise your moving guys enough. Matthew and Lewis were very polite, neat and extremely efficient. No job too big. Thank you very much, the move went very well.
    Unfortunately they seem to have forgotten their tools for dismantling furniture here (3 smallish, heavy boxes). Do they have a job in this area soon to be able to fetch them? If you like I could post them to you and you could reimburse me for the postage. Kind regards, Jeanette M

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  • Lauren Joyce Wheller

    Just wanna say a massive thank you for all your help last weekend. You are an excellent moving company. Have a lot of respect for our items and was here bang on time. Would highly recommend you to my friends and family. And if we ever moved again I would definitely be giving you another call. Xxx

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  • KeithL-116

    Just used Jorvik Removals for a local house move at short notice and thankfully they were brilliant. The guys were friendly and courteous and took care of my furniture as if it was their own. Highly recommended. Keith

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  • Emma Shipley

    Absolutely amazing service I cannot thank you all enough, you completely took the stress out of moving and made it very easy. The team did amazing even in the hot temperatures they didn't stop. You all went over and above what I expected! Thank you all again and I would highly recommend

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  • Lewis

    Very happy with the two people who came to do the removals, very professional and efficient. They handled all our furniture with care and everything was strapped down and covered in protective blankets where they thought it was necessary. I'd definitely recommend them to anyone I know who're moving

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  • Gavin Feetenby

    Outstanding service ..very well organised and very efficient .my wife and I have moved 3 times now and usually it's a chore after the removal firms have just dumped the things n gone these guys really did everything n made me feel at ease they were careful covered my furniture sofa etc everything just well what can I say but just professional ..Thanks a lot, guys.

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  • Daniel Keenan

    Absolutely top class service. The guys who came and did our move between Christmas and New Year were professional and did a fantastic job packing us up and moving us. I can't recommend them highly enough

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  • LisaT-114

    Cheapest removal company I found and the service doesn't reflect this. Both lads were more than willing to go out of their way to help us while we were moving,which is stressful enough to anyone. Could not recommend enough. Thank you.

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  • GemmaB-130

    Excellent from start to finish ! Highly recommend Melissa and her team are fab at what they do would not use anyone else!

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  • Joe

    What a fantastic job !! Arrived on the dot ...the the 2 men very massively helpful and went out of there way . Would definitely recommend.

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  • Jodie Ann Watts

    If we had spent thousands of pounds on a big name removal company we would not have had better service! Honestly, I cannot recommend Jorvik enough.
    Melissa gave us a call the day before the move to double-check all the details.
    On the day we had Melvyn & Daniel who just got on and emptied the house they were very friendly and efficient and packed all our items with the utmost care!
    We will definitely be recommending to friends & family.
    Many Thanks once again Jorvik

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  • Royston

    The company keep in touch with you right up to the day of moving. I received a call on the morning of the move just to make sure everything was OK and ready for the guys. I was given a time of 10am but the guys arrived 15 minutes earlier. They were very careful not to damage anything and wasted no time in getting things on to the removal van. The guys were so friendly and courteous. When unloading the van they were just as careful. The whole removal was completed in 1 hr 30 mins. That was including a 35 mile journey. I would recommend this company to anyone.

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  • Tony Batten

    We cannot thank Jorvik enough for helping us move home. They are polite, prompt and well priced.
    Melissa is lovely and cannot do enough to help. She is always friendly, even though they are clearly very busy.
    We used the self storage as well as Jorvik removals. The self storage was clean and tidy and very secure!
    The gents who came to move our house were excellent and took great care of all our things. They also helped us out with extra boxes. Thank you!

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  • Ian Thornton

    Thank you so much! Amazing service! We didn’t give Jorvik removals much notice and they still managed to fit us in! Nothing was too much trouble! Melissa was professional and nothing was too much trouble for her. My granddad is 93 and they took all the stress away for him and us. Very very highly recommend Jorvik removals & storage to anyone! Thank you

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  • DT

    Excellent from start to finish. Efficient, friendly and professional 2 vans made removing final bits easier. Staff both in office base and on removal were all brilliant and timely. Recommend to anyone. Service great

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