Contact Us

We’re here to help and answer any question you might have. We look forward to hearing from you.

Our Address

2b Kettlestring Lane, York,
North Yorkshire,
YO30 4XF

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Business Hours

M – F  9 AM – 5 PM
SAT  10 AM – 4 PM
SUN Appointments Only

Get in Touch

Fill the form below if you have any questions, comments or want to get in touch with us. You can also call 01904 59 11 59 or 0800 0563 393 at any time for a free no-obligation price quote.

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What Our Customers Are Saying

Jorvik asks all its customers on how well it has undertaken their move. Here are just a few of the most recent customer reviews.

  • Jason Moore

    Absolutely would recommend this company super professional and even helped with the stress levels of moving. Would use again in a flash

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  • LisaT-114

    Cheapest removal company I found and the service doesn't reflect this. Both lads were more than willing to go out of their way to help us while we were moving,which is stressful enough to anyone. Could not recommend enough. Thank you.

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  • Matt Lovett

    A flawless move - 2 helpful people who took a lot of care with our stuff. They worked hard all day! Great value for money.

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  • Tony Batten

    We cannot thank Jorvik enough for helping us move home. They are polite, prompt and well priced.
    Melissa is lovely and cannot do enough to help. She is always friendly, even though they are clearly very busy.
    We used the self storage as well as Jorvik removals. The self storage was clean and tidy and very secure!
    The gents who came to move our house were excellent and took great care of all our things. They also helped us out with extra boxes. Thank you!

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  • Royston

    The company keep in touch with you right up to the day of moving. I received a call on the morning of the move just to make sure everything was OK and ready for the guys. I was given a time of 10am but the guys arrived 15 minutes earlier. They were very careful not to damage anything and wasted no time in getting things on to the removal van. The guys were so friendly and courteous. When unloading the van they were just as careful. The whole removal was completed in 1 hr 30 mins. That was including a 35 mile journey. I would recommend this company to anyone.

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  • Joe

    What a fantastic job !! Arrived on the dot ...the the 2 men very massively helpful and went out of there way . Would definitely recommend.

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  • Rachel Wing

    Excellent service, very professional and reliable. We were really impressed with the company, the team were really polite and careful when moving us. We have moved a number of times and this company were the best we have used. Would highly recommend

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  • Taskey

    Really professional. We were under a bit of time pressure and the 2 men got everything moved in plenty of time.

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  • Jeanette M

    Dear Melissa. I cannot praise your moving guys enough. Matthew and Lewis were very polite, neat and extremely efficient. No job too big. Thank you very much, the move went very well.
    Unfortunately they seem to have forgotten their tools for dismantling furniture here (3 smallish, heavy boxes). Do they have a job in this area soon to be able to fetch them? If you like I could post them to you and you could reimburse me for the postage. Kind regards, Jeanette M

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  • Emma Shipley

    Absolutely amazing service I cannot thank you all enough, you completely took the stress out of moving and made it very easy. The team did amazing even in the hot temperatures they didn't stop. You all went over and above what I expected! Thank you all again and I would highly recommend

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  • Craig Grant

    Very professional can recommend highly. Jorvik did a brilliant job handling delicate items and dismantling large furniture through tight access. Seemed like everything was packed in no time at all. Great, fast service, best Removals in York area thanks Jorvik

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  • Kim Sheppard

    Excellent service. Would definitely recommend. Prompt efficient , No stress for me at all. Very careful. Polite staff. This company went out of their way to help me. I would always recommend them

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  • AnnH-668
    We used these guys to put all our furniture into their storage then a week later when we got keys to our other property they moved us in.very friendly and Melissa was fantastic as one minute it was going to be 20/12/16 for moving into our property but was then told 21/12/16.on speaking to Melissa to explained this she said not a problem nothing was too much trouble for these guys once again thanks very much.our move was stress free thanks to these guys.would recommend these to anyone wanting to put stuff in storage or for a full house move or both.
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  • DT

    Excellent from start to finish. Efficient, friendly and professional 2 vans made removing final bits easier. Staff both in office base and on removal were all brilliant and timely. Recommend to anyone. Service great

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  • William Leech

    great service fantastic value for money great people to deal with they treat you like family

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  • Lewis

    Very happy with the two people who came to do the removals, very professional and efficient. They handled all our furniture with care and everything was strapped down and covered in protective blankets where they thought it was necessary. I'd definitely recommend them to anyone I know who're moving

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  • KeithL-116

    Just used Jorvik Removals for a local house move at short notice and thankfully they were brilliant. The guys were friendly and courteous and took care of my furniture as if it was their own. Highly recommended. Keith

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  • Jack Batty

    This company moved me yesterday and I’ve got to say they are the best removal company I’ve ever used and I’ve moved over 10 times. Very careful and very polite. I would recommend them to anyone.

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  • Danielle Green

    The three men that turned up to move us did a very good job getting our sofa out as the last removal men struggled for over half an hour.
    Brilliant price ! Brilliant service ! Would defiantly use you again and will be recommending you to all my friends !

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  • Gavin Feetenby

    Outstanding service ..very well organised and very efficient .my wife and I have moved 3 times now and usually it's a chore after the removal firms have just dumped the things n gone these guys really did everything n made me feel at ease they were careful covered my furniture sofa etc everything just well what can I say but just professional ..Thanks a lot, guys.

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Frequently Asked Questions

If you’ve any questions for us, this is the place to find the answer. And if it’s not covered here, feel free to pick up the phone and call us…

Can I move at the Weekend?

We are able to carry out your removal at any time that is convenient for you. We don’t charge any extra for saturdays but different days and times may carry a premium to reflect the extra cost of staff.

What size of van will I get?

The size of the van is decided by our staff based on a survey of your home. It is our responsibility to get this right. Always use a company with experience and a good reputation to ensure that they will. If a survey has not been carried out, we will use the information that you have provided us with to calculate the size of van required. As long as you have been honest then it will still be our responsibility to get it right.

How long will my removal take?

There are several factors that affect the time it takes to complete a removal. The obvious ones are the number of goods and the distance they are moving. Some may be less obvious but are just as important. Simple things like having to park ten feet further from your house due to parked cars can severely change the time it takes to load or unload. Try to inform us of anything that may happen or be different on the day of your removal, even if it does not seem that important and the main hold up on removals day is receiving the keys to your new property from your agent so for small moves its sometimes better to start a little later if your not expecting to get the keys until 12pm-1pm.Usually a two bedroom house should take 4-5 hrs with no hold ups but if you give us a call we can advise you how long your move will take.

What do removal costs include?

Jorvik removals prices are tailored to your needs. Our basic service supplies you with a removal van with a crew and includes travelling and goods in transit insurance, but you may choose extra services such as packing and storage too.

How do I move house with a dog/cat?

its best to lock your pet in a single room with the least amount of items to move and clearly label the door with a sticker “Do Not Open’ then when most of the move is complete you can move into another empty room with your pet while the removals team move the last few items from the last room before relocating to your new property.

How do I pay for my removal?

Once you have accepted our Quote, we require full payment before or on the morning of your removal. This can be paid via cheque, debit or credit card and BACS.

Are my goods insured?

Yes, your goods will be covered by insurance during your removal and during storage. During your removal, your goods will be insured up to £50,000 per van and during storage if you require insurance you can aquire this through insurastore.com as we are a partner so just look for our dropdown link  always read in north yorkshire. Always view the full details of insurance and the terms and conditions.

What time will the van arrive?

Generally, our staff start work between six and eight o’clock in the morning. We aim to be at your address between 8:30 am and 9:00 am in the morning. If you are moving long distance we will liaise with you and give you an estimated time of arrival. Sometimes, for many reasons we can be delayed, however, we will always arrive.

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